AI Agents are everywhere! If you followed OpenClaw news this week you can get a feel for what is possible. JuiceAI is a CoPilot agent (using large language models under the hood) trained on data we specified, it is designed to be able to answer the vast majority of our support tickets. This means that instead of relying on a general-purpose AI trained on broad public knowledge, we have pointed our agent to a specific dataset that we outlined and control. See ⁠here for where this started in 2024.
We think all support, including what our clients provide, will go in this direction!

CEO Juice announces the winners of the NPS awards for 2025!

Back in November, we posted to our blog about what NPS is, how our clients track their Net Promoter Score, and what you can learn about your business from the results. With ID230 & ID102 you can also share your scores with others.

...So how did everyone do? 🥳

           

Do you know what your company's NPS is?

In an ever changing industry, and a world where reputation travels faster than ever, understanding how your customers feel about you isn’t just nice to have - it’s essential! One of the simplest and most powerful ways to measure that is through your Net Promoter Score (NPS).

NPS, or Net Promoter Score, works by asking customers a single question:

"On a scale of 0 to 10, how likely are you to recommend our company to a friend or colleague?"