CEO Juice calculates Net Promoter Scores for the copier / imaging channel in North America and “certifies” the numbers as accurate. The process is automated by us and the numbers can not be changed by our clients.

Net Promoter Score is the worldwide standard for measuring customer satisfaction. It's a scale from -100 to +100 with 10 the current average for a US company. 100 is the best possible, -100 the worst possible.

Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®. CEO Juice is an independent A.I. company with an audited process where every step is controlled by them, the numbers cannot be changed even if we show our customer gave us a low score in error. NPS® is a scale of -100 to +100 and is based on the single question "How likely are you to recommend us to a friend or colleague." Like revenue or profit it needs to be for a period of time.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld
World Class Service

A score with a NPS above 70. The average US company has a Net Promoter Score of 10. Given the NPS range of -100 to +100, a “Positive” score or NPS above 0 is considered “Good”, +50 is “Excellent,” and above 70 is considered “World Class.”

Requests Responses State
A&A Office Systems Inc. 3589 433 CT
Adams Remco 5839 700 IN
ADS 724 90 NJ
Advanced Business Methods 2750 544 ND
Advanced Business Systems 1853 228 FL
Advanced Imaging Solutions - AIS 7197 572 NV
Advanced Imaging Solutions (MN) 2644 185 MN
Advanced Imaging Solutions Inc. 4169 606 IN
Advanced Office Systems - AOS 450 72 LA
Advanced Office Systems, Inc. 6639 232 PA
Allen Business Machines - ABM 1480 165 IN
Allfax Specialties, Inc. 2489 185 LA
Allied Business Solutions 3107 296 ID
Alpha Laser & Imaging, LLC 7308 275 IN
Altek Business Systems 1113 192 PA
American Office Solutions 2717 513 MI
Atlantic Business Systems 2087 211 FL
Automated Business Products (ABP) 2564 242 CO
Automated Business Solutions 9867 572 RI
Axion Business Technologies 4203 512 RI
Barlop Business Systems 4166 220 FL
Base Technologies 1021 67 CT
Berney Office Solutions (BER) - A Xerox Company 47328 2432 AL
Boring Business Systems 913 130 FL
Boston Document Systems 4308 80 MA
Braden Business Systems 3397 563 IN
Bryan S Ryan 2261 130 Ireland
Budget Document Technology 7776 3382 ME
CA Reding Co Inc 1289 123 CA
Caltronics Business Systems 8150 957 CA
Capital Business Systems Inc 2808 344 CO
Capitol Document Solutions, LLC 969 138 MD
Carlyle Printers, Service & Supplies Ltd. 2340 465 MB, Canada
CDS Office Technologies 2671 489 IL
Central Office Systems 1570 258 WI
Centriworks 2583 591 TN
Century Business Technologies 660 122 KS
Coeco Office Systems 4250 441 NC
Copiers Northwest 1899 230 WA
CopyLady 638 75 FL
Copynet Digital Imaging Solutions 4000 361 TX
CopyPro, Inc. 1938 226 NC
Corporate Business Systems - WI 1590 295 WI
CPI Technologies 2817 219 MO
CWS Office Solutions 2736 225 WV
Datamax Inc 8586 1023 MO
Digital Copy Systems, LLC 2767 254 IL
Digital Office Equipment 3053 352 GA
Doceo Office Solutions 2592 744 PA
Document Direction Limited 5405 488 ON
Document Solutions, LLC. 2463 183 NJ
Document Systems 2182 376 CA
Docutrend Inc. 1490 131 NY
Doing Better Business, Inc. 17828 1508 PA
Duplicator Sales & Service 3939 530 KY
EBM, Inc. 440 71 KY
EDGE Business Systems 3330 429 GA
Electronic Business Products Inc. 4020 312 NY
Elite Imaging Systems 1855 208 MI
Fraser Advanced Information Systems 27664 4286 PA
Fruth Group Inc 3536 380 AZ
Function4 3480 652 TX
Genesis Technologies, Inc. 5488 474 IL
Gobins Business Solutions Inc 2284 411 CO
Green Office Partner 851 81 IL
Groupe CT Inc 7340 1140 QC, Canada
HGi Technologies 2351 298 FL
Hilyard's Business Solutions 2311 225 DE
Hunter Business Systems 571 76 NJ
Image Solutions 1090 208 NC
Imagetec L.P. 4551 609 IL
Impact Networking LLC 35696 9859 IL
Innovative Office Systems LLC 1823 206 LA
Integrated Business Solutions 4760 463 HI
JD Young 6530 730 OK
Kelly Office Solutions 2053 297 NC
Keystone Digital Imaging, Inc. - KDI 10141 722 PA
Kingsport Imaging Systems 970 99 TN
Knight Office Solutions 3667 371 TX
Koch Office Group 1671 224 IA
Lakeland Office Systems, Inc 3857 526 OK
Lang Company 2506 430 KY
Lewan & Associates - LEW (a Xerox Co.) 18074 1762 Co
Loffler Companies, Inc. 15873 2747 MN
Matthijssen Business Systems 852 78 NY
MBS Business Systems 1460 271 CA
Meridian Imaging Solutions 3651 386 VA
Mike Collins & Associates - MCA 31677 1395 TN
Miller Company 2295 253 KY
MMIT Business Solutions Group 2941 372 IA
Modern Office Methods - MOM 8956 2273 OH
Morris Business Solutions 3332 389 SC
National Business Technologies 2174 253 NY
NBM, Inc. 8667 604 MA
Northwest Group 29754 1383 OR
OASYS, Inc. 1327 229 WA
Office Interiors 6613 530 NS, Canada
Office Systems of Texas 487 67 TX
Office1 (CA) 15657 1249 NV
Office1 (NV) 6317 586 NV
Offix 1578 209 VA
OMNI Business Systems 2453 265 VA
On Demand Houston Co. 712 66 TX
Pearson-Kelly Technology 1642 242 MO
Precision Copy Products 1360 206 PA
Preferred Business Systems - PBS 9235 890 NJ
Preferred Office Technologies 1080 63 AR
Professional Document Products 667 77 NV
ProSource 5459 786 OH
Proven IT 3997 714 IL
Ray Morgan Company - RMC 48557 2790 CA
Repeat Business Systems 5149 454 NY
RGO Technologies Inc 580 95 AB, Canada
Rite Technology 1630 157 FL
Rothwell Document Solutions 2632 559 PA
RPG Squarefoot Solutions 1975 123 MD
Ryan Business Systems 1170 154 CT
Seamless Solutions 1480 85 TX
Seminole Office Solutions - SOS 3724 289 FL
Shamrock Office Solutions, Inc. 2223 423 CA
SmartPrint 3769 99 ON, Canada
South Coast Copy Systems 1139 146 CA
Standley Systems 2505 263 OK
Stargel Office Solutions 8085 1469 TX
Stone's Office Equipment 1593 384 VA
Stratix Systems 5115 747 NJ
Summit Business Systems Inc. 4550 597 OK
SumnerOne 29497 4616 MO
Superior Document Solutions 791 79 GA
Superior Office Systems, Inc. 3606 415 NJ
Systel Business Equipment Co Inc 12115 1407 NC
Technocom Business Systems Inc 3892 523 NC
Terrell's Office Solutions 995 126 MT
The Office Works Inc 2085 275 CT
TSG - The Swenson Group 842 107 CA
United Business Systems 1612 181 NY
United Business Systems Inc. 1843 166 NJ
United Business Technologies - UBT 3992 480 VA
United Office Systems - UOS 3509 200 GA
Usherwood Office Technology 20740 1405 NY
UTEC 1793 148 MI
Valley Office Solutions 1065 124 OH
Valley Office Systems 4378 487 ID
Verity Group 1006 184 TX
Viatek Services Pty Ltd 2910 74 VIC, Australia
Watts Copy Systems, Inc. 3277 576 IL
WCC Business Solutions 1292 92 FL
Wizix Technology Group Inc. 2650 350 CA
Woodhull 4929 1007 OH
Zeno Office Solutions 2227 269 TX

213 Clients are not opted into the NPS Awards process. Opt-in is via ID102.

59 Clients were below the annual minumum of 60 responses to qualify for an award.