CEO Juice calculates Net Promoter Scores for the copier / imaging channel in North America and “certifies” the numbers as accurate. The process is automated by us and the numbers can not be changed by our clients.

Net Promoter Score is the worldwide standard for measuring customer satisfaction. It's a scale from -100 to +100 with 10 the current average for a US company. 100 is the best possible, -100 the worst possible.

Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®. CEO Juice is an independent A.I. company with an audited process where every step is controlled by them, the numbers cannot be changed even if we show our customer gave us a low score in error. NPS® is a scale of -100 to +100 and is based on the single question "How likely are you to recommend us to a friend or colleague." Like revenue or profit it needs to be for a period of time.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld
World Class Service

World Class is NPS score above 70. The average US company has a Net Promoter Score of 10, making World Class is quite impressive! Given the NPS range of -100 to +100, a NPS score above 0 is considered “Good”, 50+ is “Excellent”, and 70+ is “World Class”.

Requests Responses State
A&A Office Systems Inc. 3589 410 CT
Adams Remco 5839 636 IN
ADS 724 86 NJ
Advanced Business Methods 2750 522 ND
Advanced Business Systems 1853 214 FL
Advanced Imaging Solutions - AIS 7197 543 NV
Advanced Imaging Solutions (MN) 2644 169 MN
Advanced Imaging Solutions Inc. 4169 566 IN
Advanced Office Systems - AOS 450 67 LA
Advanced Office Systems, Inc. 6639 216 PA
Allen Business Machines - ABM 1480 152 IN
Allfax Specialties, Inc. 2489 177 LA
Allied Business Solutions 3107 282 ID
Alpha Laser & Imaging, LLC 7308 259 IN
Altek Business Systems 1113 181 PA
American Office Solutions 2717 496 MI
Atlantic Business Systems 2087 197 FL
Automated Business Products (ABP) 2564 230 CO
Automated Business Solutions 9867 532 RI
Axion Business Technologies 4203 470 RI
Barlop Business Systems 4166 202 FL
Base Technologies 1021 65 CT
Berney Office Solutions (BER) - A Xerox Company 47328 2269 AL
Boring Business Systems 913 122 FL
Boston Document Systems 4308 67 MA
Braden Business Systems 3397 517 IN
Bryan S Ryan 2261 118 Ireland
Budget Document Technology 7776 263 ME
C3 Technology Services 1406 124 CA
CA Reding Co Inc 1289 117 CA
Caltronics Business Systems 8150 878 CA
Capital Business Systems Inc 2808 316 CO
Capitol Document Solutions, LLC 969 138 MD
Carlyle Printers, Service & Supplies Ltd. 2340 444 MB, Canada
CDS Office Technologies 2671 470 IL
Centriworks 2583 575 TN
Century Business Technologies 660 99 KS
Coeco Office Systems 4250 411 NC
Copiers Northwest 1899 215 WA
Copynet Digital Imaging Solutions 4000 341 TX
CopyPro, Inc. 1938 217 NC
Corporate Business Systems - WI 1590 281 WI
CPI Technologies 2817 201 MO
CWS Office Solutions 2736 218 WV
Datamax Inc 8586 990 MO
Digital Copy Systems, LLC 2767 238 IL
Digital Office Equipment 3053 341 GA
Doceo Office Solutions 2592 708 PA
Document Direction Limited 5405 450 ON
Document Solutions, LLC. 2463 172 NJ
Document Systems 2182 350 CA
Docutrend Inc. 1490 125 NY
Doing Better Business, Inc. 17828 1415 PA
Duplicator Sales & Service 3939 516 KY
EBM, Inc. 440 71 KY
EDGE Business Systems 3330 401 GA
Electronic Business Products Inc. 4020 293 NY
Elite Imaging Systems 1855 200 MI
Fraser Advanced Information Systems 27664 3957 PA
Fruth Group Inc 3536 359 AZ
Function4 3480 630 TX
Genesis Technologies, Inc. 5488 436 IL
Gobins Business Solutions Inc 2284 395 CO
Green Office Partner 851 74 IL
Groupe CT Inc 7340 1063 QC, Canada
HGi Technologies 2351 283 FL
Hilyard's Business Solutions 2311 210 DE
Hunter Business Systems 571 72 NJ
Image Solutions 1090 202 NC
Imagetec L.P. 4551 462 IL
Impact Networking LLC 35696 7761 IL
Innovative Office Systems LLC 1823 192 LA
Integrated Business Solutions 4760 428 HI
JD Young 6530 691 OK
Kelly Office Solutions 2053 283 NC
Keystone Digital Imaging, Inc. - KDI 10140 602 PA
Kingsport Imaging Systems 970 95 TN
Knight Office Solutions 3667 312 TX
Koch Office Group 1671 208 IA
Lakeland Office Systems, Inc 3857 500 OK
Lang Company 2506 415 KY
Lewan & Associates - LEW (a Xerox Co.) 18074 1613 Co
Loffler Companies, Inc. 15873 2499 MN
Matthijssen Business Systems 852 68 NY
MBS Business Systems 1460 256 CA
Meridian Imaging Solutions 3651 324 VA
Metro Sales, Inc 40145 2682 MN
Mike Collins & Associates - MCA 31677 1296 TN
Miller Company 2295 247 KY
MMIT Business Solutions Group 2941 351 IA
Modern Office Methods - MOM 8956 2110 OH
Morris Business Solutions 3332 348 SC
National Business Technologies 2174 238 NY
NBM, Inc. 8667 571 MA
Novatech, Inc. 18277 2706 TN
Oasys Inc. 1327 213 WA
Office Interiors 6613 493 NS, Canada
Office1 (CA) 15657 1211 NV
Office1 (NV) 6317 547 NV
Offix 1578 195 VA
OMNI Business Systems 2453 246 VA
On Demand Houston Co. 712 64 TX
Pearson-Kelly Technology 1642 235 MO
Precision Copy Products 1360 194 PA
Preferred Business Systems - PBS 9235 819 NJ
Preferred Office Technologies 1080 61 AR
Professional Document Products 667 72 NV
ProSource 5459 724 OH
Proven IT 3997 678 IL
Ray Morgan Company - RMC 48557 1185 CA
Repeat Business Systems 5149 437 NY
RGO Technologies Inc 580 92 AB, Canada
Rite Technology 1630 143 FL
Rothwell Document Solutions 2632 539 PA
RPG Squarefoot Solutions 1975 111 MD
Ryan Business Systems 1170 146 CT
Seamless Solutions 1480 82 TX
Seminole Office Solutions - SOS 3724 263 FL
Shamrock Office Solutions, Inc. 2223 390 CA
SmartPrint 3769 94 ON, Canada
South Coast Copy Systems 1139 139 CA
Standley Systems 2505 249 OK
Stargel Office Solutions 8084 1424 TX
Stone's Office Equipment 1593 370 VA
Stratix Systems 5115 721 NJ
Summit Business Systems Inc. 4550 551 OK
SumnerOne 29496 4354 MO
Superior Document Solutions 791 78 GA
Superior Office Systems, Inc. 3606 400 NJ
Systel Business Equipment Co Inc 12115 1304 NC
Technocom Business Systems Inc 3892 445 NC
Terrell's Office Solutions 995 118 MT
The Office Works Inc 2085 259 CT
TSG - The Swenson Group 842 103 CA
United Business Systems 1612 175 NY
United Business Systems Inc. 1843 157 NJ
United Business Technologies - UBT 3992 451 VA
United Office Systems - UOS 3509 192 GA
Usherwood Office Technology 20740 1268 NY
UTEC 1793 138 MI
Valley Office Solutions 1065 112 OH
Valley Office Systems 4378 436 ID
Verity Group 1006 178 TX
Viatek Services Pty Ltd 2910 72 VIC, Australia
Watts Copy Systems, Inc. 3277 558 IL
WCC Business Solutions 1292 86 FL
Wizix Technology Group Inc. 2650 320 CA
Woodhull 4929 941 OH
Zeno Office Solutions 2227 257 TX

222 Clients are not opted into the NPS Awards process. Opt-in is via ID102.

59 Clients were below the annual minumum of 60 responses to qualify for an award.