CEO Juice calculates Net Promoter Scores for the copier / imaging channel in North America and “certifies” the numbers as accurate. The process is automated by us and the numbers can not be changed by our clients.

Net Promoter Score is the worldwide standard for measuring customer satisfaction. It's a scale from -100 to +100 with 10 the current average for a US company. 100 is the best possible, -100 the worst possible.

Net Promoter Score (NPS®) has become the world standard for measuring customer satisfaction levels. Rather than saying we have the "Best" service we use a 3rd party company to automate follow up messages to our customers including getting feedback and tracking NPS®. CEO Juice is an independent A.I. company with an audited process where every step is controlled by them, the numbers cannot be changed even if we show our customer gave us a low score in error. NPS® is a scale of -100 to +100 and is based on the single question "How likely are you to recommend us to a friend or colleague." Like revenue or profit it needs to be for a period of time.

Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld
World  Class Service

World Class is NPS score above 70. The average US company has a Net Promoter Score of 10, making World Class is quite impressive! Given the NPS range of -100 to +100, a NPS score above 0 is considered “Good”, 50+ is “Excellent”, and 70+ is “World Class”.

Requests Responses State
A&A Office Systems Inc. 2193 192 CT
Adams Remco 5411 625 IN
Advanced Business Methods 2341 417 ND
Advanced Business Systems 1596 204 FL
Advanced Imaging Solutions - AIS 8118 618 NV
Advanced Imaging Solutions (MN) 3060 151 MN
Advanced Imaging Solutions Inc. 4986 700 IN
Advanced Office Systems - AOS 558 95 LA
Advanced Office Systems, Inc. 6060 184 PA
Allen Business Machines - ABM 1634 139 IN
Allfax Specialties, Inc. 1279 109 LA
Allied Business Solutions 3534 300 ID
Alpha Laser & Imaging, LLC 6682 205 IN
Altek Business Systems 1319 188 PA
American Office Solutions 4145 798 MI
Associated Imaging Solutions, Inc. 2328 236 PA
Atlantic Business Systems 2546 192 FL
Automated Business Products (ABP) 2048 166 CO
Automated Business Solutions 10603 675 RI
Axion Business Technologies 6544 784 RI
Barlop Business Systems 5495 224 FL
Base Technologies 898 88 CT
Berney Office Solutions (BER) - A Xerox Company 43509 1900 AL
Boring Business Systems 817 115 FL
Boston Document Systems 6750 125 MA
Braden Business Systems 5004 717 IN
Bryan S Ryan 5407 214 Dublin 24
Budget Document Technology 4501 197 ME
C3 Technology Services 1291 130 CA
CA Reding Co Inc 1345 135 CA
Cabco 1005 100 NS, Canada
Caltronics Business Systems 13591 1340 CA
Capital Business Systems Inc 2643 266 CO
Carlyle Printers, Service & Supplies Ltd. 2221 446 MB
CDS Office Technologies 2621 415 IL
Centriworks 2387 456 TN
Century Business Technologies 981 147 KS
Cobb Technologies, Inc. 7138 1374 VA
Coeco Office Systems 5063 449 NC
Copiers Northwest 1605 134 WA
Copiers Plus 447 70 NJ
Copynet Digital Imaging Solutions 2944 161 TX
CopyPro, Inc. 2372 273 NC
Corporate Business Systems - WI 1569 277 WI
CPI Technologies 2416 180 MO
CWS Office Solutions 2644 263 WV
Datamax Inc 9134 1147 MO
Digital Copy Systems, LLC 3471 285 IL
Digital Office Equipment 2840 275 GA
DME 3797 315 OH
Doceo Office Solutions 4268 1213 PA
Document Direction Limited 5363 404 ON
Document Solutions, LLC. 2419 204 NJ
Document Systems 2311 325 CA
Docutrend Inc. 2568 225 NY
Doing Better Business, Inc. 17798 1395 PA
Duplicator Sales & Service 4257 593 KY
EBM, Inc. 402 60 KY
EDGE Business Systems 3772 565 GA
Electronic Business Products Inc. 4141 353 NY
Elite Imaging Systems 2463 268 MI
Fraser Advanced Information Systems 31577 4148 PA
Fruth Group Inc 3832 389 AZ
Function4 4305 645 TX
Genesis Technologies, Inc. 5943 400 IL
Gobins Business Solutions Inc 2057 344 CO
Groupe CT Inc 7109 1148 QC
HGi Technologies 1941 234 FL
Hilyard's Business Solutions 2312 216 DE
Hunter Business Systems 583 63 NJ
Image One 1976 102 MI
Imagetec L.P. 4591 357 IL
Impact Networking LLC 35823 6952 IL
Innovative Office Systems LLC 2555 256 LA
Integrated Business Solutions 5210 438 HI
ISTechnology (form. Image Solutions) 777 85 NC
JD Young 6195 596 OK
Kelly Office Solutions 1116 138 NC
Keystone Digital Imaging, Inc. - KDI 8942 612 PA
Kingsport Imaging Systems 784 78 TN
Knight Office Solutions 2996 279 TX
Koch Office Group 1426 155 IA
Lakeland Office Systems, Inc 4513 570 OK
Lang Company 2796 415 KY
Loffler Companies, Inc. 17191 2655 MN
Matthijssen Business Systems 931 72 NY
MBS Business Systems 1373 163 CA
Meridian Imaging Solutions 3046 362 VA
Metro Sales, Inc 44409 3071 MN
Mike Collins & Associates - MCA 34592 1297 TN
Miller Company 2336 231 KY
MMIT Business Solutions Group 4951 531 IA
Modern Office Methods - MOM 10588 2464 OH
Morris Business Solutions 2987 361 SC
National Business Technologies 2219 207 NY
NBM, Inc. 8308 562 MA
Novatech, Inc. 21052 3256 TN
Oasys Inc. 1322 200 WA
Office Interiors 6544 432 NS
Office1 (CA) 15539 977 NV
Office1 (NV) 6846 473 NV
Offix 1385 130 VA
OMNI Business Systems 2467 292 VA
On Demand Houston Co. 843 70 TX
Pearson-Kelly Technology 1661 215 MO
Precision Copy Products 1252 156 PA
Preferred Business Systems - PBS 1812 214 NJ
Preferred Office Technologies 983 61 AR
Professional Document Products 862 94 NV
ProSource 5013 587 OH
Proven IT 7912 1235 IL
Ray Morgan Company - RMC 38453 694 CA
Repeat Business Systems 7827 785 NY
RGO Technologies Inc 1268 180 AB
Rite Technology 1527 169 FL
Rothwell Document Solutions 2963 551 PA
RPG Squarefoot Solutions 705 66 MD
Ryan Business Systems 1407 187 CT
Seamless Solutions 1717 97 TX
Seminole Office Solutions - SOS 4059 245 FL
Shamrock Office Solutions, Inc. 2660 473 CA
SmartPrint 3887 116 ON
South Coast Copy Systems 1161 142 CA
Standard Digital Imaging, Inc. SDI 718 72 PA
Standley Systems 2269 271 OK
Stargel Office Solutions 10533 1651 TX
Stone's Office Equipment 1504 296 VA
Stratix Systems 5571 766 NJ
Summit Business Systems Inc. 5387 671 OK
SumnerOne 29258 4433 MO
Superior Document Solutions 905 98 GA
Superior Office Systems, Inc. 3679 298 NJ
Systel Business Equipment Co Inc 11537 1180 NC
Terrell's Office Solutions 909 126 MT
The Office Technology Group 1099 165 WI
The Office Works Inc 3443 363 CT
TSG - The Swenson Group 754 73 CA
United Business Machines of WA Inc 867 130 WA
United Business Systems 1818 207 NY
United Business Systems Inc. 2382 210 NJ
United Business Technologies - UBT 3402 262 VA
United Office Systems - UOS 3478 170 GA
Usherwood Office Technology 23222 1835 NY
UTEC 1755 159 MI
Valley Office Solutions 715 67 OH
Valley Office Systems 4844 473 ID
Verity Group 1064 138 TX
Viatek Services Pty Ltd 6526 882 VIC
Watts Copy Systems, Inc. 3889 569 IL
WBS Technologies, Inc. 2008 169 FL
WCC Business Solutions 1148 94 FL
Wizix Technology Group Inc. 4672 432 CA
Woodhull 5378 923 OH
Zeno Office Solutions 2512 230 TX

145 Clients are not opted into the NPS Awards process. Opt-in is via ID102.

93 Clients were below the annual minumum of 60 responses to qualify for an award.