ID396
Emails tech when there is a new service call for equipment with previous meter reading of "estimate/other"
Output Type: Email
Almost every new copier has an option that allows for meter read collection via email or fax. However these options are not always enabled. This alert will send an email to a technician each time that a new service call is opened or when dispatched for an equipment ID that has had a previous meter reading that was "estimate" or "other".
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID398 | Update Meters from Emails | ID396 tells techs when they are dispatched to a unit where meter collection has been a problem, ID398 will read meters emailed from a device. | No |