ID965
ConnectWise Service Module Integration
Output Type: Data Push & Email
If your team logs service work in ConnectWise but your contracts live in e-automate, e-automate never sees the true cost of servicing each contract, so contract profitability is guesswork unless someone re-keys every ticket.
ID965 syncs ConnectWise tickets into e-automate as service calls every 30 minutes, bringing across the call details and each time entry as labor. Syncing both billable and non-billable work gives you an accurate view of contract profitability, and running it alongside the ID964 agreement sync makes linking calls to the right contracts much easier.
Related Alerts
| ID # | Description | Notes | Required |
|---|---|---|---|
| ID966 | ConnectWise Sales Module Integration | No | |
| ID747 | ConnectWise Customer Module | Yes | |
| ID964 | ConnectWise Contracts Module Integration | No | |
| ID698 | App for Managing ConnectWise to eAuto Relationships | No | |
| ID912 | E-Automate to ConnectWise Ticket Push | No | |
| ID505 | ConnectWise Survey | Required for cloud-based CW databases (version 20240816). | No |
| ID50 | ConnectWise Survey 2 | Required for cloud-based CW databases (version 20240816). | No |