ID136

Juice API for e-automate

Output Type: Data Push

ID136 will give you access to the Juice API for e-automate for things like allowing your larger customers to build integrations to sync their ticketing system with your e-automate. You add API details to a custom property on the Parent (or Child) record and publish self documenting page to your own customer. This will allow service calls to sync between both systems, the call can be entered in either system and will update as it is worked.

To use this API to build your own integrations, add the API details to a test DB to start. Clients testing this say it takes less than a day to build the service ticket integration. Our 1st client's customer went live 5 days after starting testing, but note the client's customer had the inhouse skills needed to build up the integration. See a sample of endpoints here, we are expanding this so tell us what is missing.

This is also the process to subscribe to for PrintReleaf integration, a sustainability platform that uses your e-automate billing data to match your customers' paper consumption with verified reforestation and carbon offset programs. If sustainability is a focus for you or your customers, subscribe to ID136 and contact PrintReleaf to get started.

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