This alert is only for dealerships who are utilizing e-automate's technician qualification features to monitor equipment techs are qualified to work on. Models are assigned qualification codes that will link back to technicians qualification codes so that only techs who are qualified are working on those types of calls. If you're not maintaining your qualification codes on your models and technicians then this alert is not for you. The alert ignores any models where the qualification code is (ALL). See ID375 also.
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